AVP, Senior Loan Operations Officer
Poppy BankSanta Rosa, California, United States
Posted October 28, 2025
Full Time
About the Company
Poppy Bank is a retail banking institution that provides consumer and business account services, including account opening, maintenance, and transaction processing. The bank emphasizes client service representation and cross-selling of financial products to support its branch operations across multiple locations in California.
Job Description
The Senior Loan Operations Officer is responsible for supporting loan servicing and documentation production, ensuring compliance with banking regulations, and working closely with the VP-Loan Operations Manager. The role requires independent work, strong communication, and the ability to troubleshoot issues within a complex environment. This is a leadership role focused on loan operations, with increasing responsibilities.
Requirements
- 7+ years banking experience in Loan Operations
- 2+ years in loan documentation, preferably commercial loans and with Laser Pro
- Knowledge of complex entity structures for loan documentation
- Excellent communication skills (written and verbal)
- Strong organizational and time management skills
- Intermediate proficiency in Microsoft Excel
- Ability to multitask and handle a fast-paced environment
