Assistant Operations Manager - Cruise

As Assistant Operations Manager - Cruise at Ports America, you will be responsible for effective planning, execution, and supervision of terminal operations and staff. This role involves ensuring efficient, safe, and productive operations, providing exceptional customer service, and making decisions affecting overtime cost and general expenditures.

Requirements

• Supervise and direct the work activities of management peers, labor, foreman, and other personnel
• Develop short-range business plans to achieve company goals and objectives
• Ensure customer needs are understood and met
• Work cohesively with customers, vendors, port officials, union labor, and other entities
• Determine labor needs and ensure labor is ordered appropriately
• Make decisions affecting overtime cost and general expenditures
• Ensure payroll accuracy and approve payrolls for the shift supervised
• Identify areas of cost reduction and lead improvement initiatives
• Actively champion and manage the company's Safety program
• Review Safety trends and incorporate corrective measures
• Develop, review, and approve efficient operational plans
• Maintain positive relations with labor and union officials
• Counsel, discipline, and/or terminate Foremen and Supervisory Clerks
• Ensure union leadership, foreman, and clerks enforce collective bargaining agreements
• Advise Labor Relations team on investigative matters
• Participate in the interviewing and selection process for steady labor
• Communicate areas of accountability and performance expectations
• Develop, communicate, maintain, and improve operating and administrative procedures

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accident Insurance