Member Services Associate
Power WellnessMichigan, United States
Posted April 7, 2026
Part Time
About the Company
Power Wellness serves hospitals, healthcare systems, universities, and community colleges with a comprehensive menu of services to plan, create, develop, and manage an inviting, customized, and economically self-sustaining fitness and wellness center.
Job Description
Provide high-level customer service to members, guests, and prospects, and manage membership information, enrollment procedures, customer satisfaction, and membership recruitment and retention at the Stockbridge Wellness Center.
Requirements
- Oversee interactions at the service desk
- Promote and sell memberships and ancillary services
- Schedule appointments via core business software
- Maintain knowledge of opening and closing procedures
- Enroll members via contract and explain membership terms
- Effective radio communication with all departments
- Achieve established satisfaction metrics
- Work a minimum of 5 shifts per month
- Stand for 3-6 hours at a time
Benefits
- Generous Paid Time Off