Customer Success Manager (m/f/d)

We develop AI-assisted professionals for the healthcare of tomorrow. Our AI receptionist Luna automates patient communication in medical practices today.

Requirements

• 1-3 years of experience in Customer Success
• Excellent organizational skills with high demands on quality and detail accuracy
• Clear, convincing, and empathetic communication - both written and spoken
• Data-driven thinking: making decisions based on key figures and analyses and proactively steering customers
• Experience in dealing with CRM systems (e.g. HubSpot) as well as reporting and analysis tools
• German on a native level

Benefits

• Competitive salary
• Participation in our VSOP program
• Lunch allowance via Lunchit
• Daily shared evening meals at company expense