Lead, Patient Support Program Operations
Praxis Precision Medicines, Inc.United States
Posted April 7, 2026
180000 - 200000 USD
Full Time
About the Company
Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance.
Job Description
The Lead, Patient Support Program Operations will partner with the Head of Patient Services to operationalize the Relutrigine PSP and stand up the internal HUB ahead of approval, building and refining intake pathways, SOPs, training, and quality controls to enable seamless, compliant, and reliable patient touchpoints.
Requirements
- 7+ years of progressive experience in patient services, PSP operations, or HUB leadership, or within complex health system–based care coordination models
- Proven experience building or operationalizing PSP infrastructure in pre-launch or early commercial settings
- Direct experience standing up HUB operations, including workflow execution, SOP/BRD development, training, and performance management
- Strong technical acumen with CRM systems, case management platforms, and patient-facing tools
Benefits
- 99% of the premium paid for medical, dental and vision plans
- Company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage
- Matching 401(k) contributions up to 6% and long-term stock incentives and ESPP
- Discretionary quarterly bonus, flexible wellness benefit, generous PTO, paid holidays, and company-wide shutdowns
