Patient Liaison

Prenuvo is seeking a Patient Liaison to join their team at their New York City clinic. The role requires a welcoming and professional demeanor, with excellent customer service skills and attention to detail. The position is responsible for front desk responsibilities, patient check-in and registration, and MRI tech aide responsibilities. The ideal candidate will have at least 1+ year of experience in customer service, preferably in a healthcare or related field, and be available to work varied hours including weekdays and weekends.

Requirements

• At least 1+ year in customer service, preferably in a healthcare or related field.
• Self-starter who takes ownership of their training and development.
• Punctual, dependable, and committed to excellence in medical and customer care.
• Availability to work varied hours, including weekdays and weekends as needed.
• Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
• Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.

Benefits

• Free, whole-body scans for team members
• Flexible vacation policy
• Commuter Benefits Plan
• 401(k) plan with company contributions
• Comprehensive benefits package including health, dental, vision, and Mental Health coverage