Account Development Coordinator

Account Development Coordinator role at Prezzee, supporting growth of B2B customer base, managing existing and prospective accounts, and identifying revenue growth opportunities.

Requirements

• Manage and proactively engage a portfolio of existing and prospective B2B customers
• Develop targeted outreach strategies aligned to seasonal demand, key buying periods, and customer needs
• Analyse customer behaviour, engagement trends, and market insights to identify growth opportunities
• Identify and action upsell, cross-sell, and account development opportunities across Prezzee's product offering
• Re-engage dormant customers through structured follow-up and relationship-building activity
• Support day-to-day client enquiries and act as a key contact for account-related support
• Assist with customer onboarding, account setup, and product implementation to ensure a smooth experience
• Educate customers on Prezzee's gifting solutions, platform features, and program options
• Provide administrative support including order processing, reporting, CRM updates, and platform guidance
• Work closely with Sales, Marketing, Product, Customer Care, and Technology teams to support customer success

Benefits

• Prezzeeversary Leave
• BirthYay Leave
• Novated Car Leasing
• ClassPass Membership
• Office Allowance
• Flexible Work Perks
• Prezzee Staff Discounts
• Wellbeing Support
• Learning & Development
• Employee Resource Groups
• Parental Leave