Account Development Coordinator role at Prezzee, supporting growth of B2B customer base, managing existing and prospective accounts, and identifying revenue growth opportunities.
Requirements
- Manage and proactively engage a portfolio of existing and prospective B2B customers
- Develop targeted outreach strategies aligned to seasonal demand, key buying periods, and customer needs
- Analyse customer behaviour, engagement trends, and market insights to identify growth opportunities
- Identify and action upsell, cross-sell, and account development opportunities across Prezzee's product offering
- Re-engage dormant customers through structured follow-up and relationship-building activity
- Support day-to-day client enquiries and act as a key contact for account-related support
- Assist with customer onboarding, account setup, and product implementation to ensure a smooth experience
- Educate customers on Prezzee's gifting solutions, platform features, and program options
- Provide administrative support including order processing, reporting, CRM updates, and platform guidance
- Work closely with Sales, Marketing, Product, Customer Care, and Technology teams to support customer success
Benefits
- Prezzeeversary Leave
- BirthYay Leave
- Novated Car Leasing
- ClassPass Membership
- Office Allowance
- Flexible Work Perks
- Prezzee Staff Discounts
- Wellbeing Support
- Learning & Development
- Employee Resource Groups
- Parental Leave