Contact Center Technology Engineer
PricelineMumbai, Maharashtra, India
Posted December 27, 2024
Full Time
About the Company
Priceline is a leading online travel company with a market capitalization of over $80 billion.
Job Description
The Contact Center Technology Engineer role involves managing contact center technology ecosystem, troubleshooting issues, and optimizing performance. The role requires 3+ years of experience in technology or a related field, direct experience with AWS and Amazon Connect, and analytical skills.
Requirements
- Technical acumen
- Fortify and optimize
- Vendor engagement
- Analytics
- Incident management
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
