Engineer, Contact Center Technology
EvolentPune, Maharashtra, India
Posted December 19, 2025
Full Time
About the Company
Evolent Health is a health care company with a bold mission to change the health of the nation by changing the way health care is delivered.
Job Description
Engineer, Contact Center Technology plays a pivotal role in supporting, enhancing, and optimizing contact center technologies to ensure seamless integration with operational workflows. Your work can be personally and professionally rewarding.
Requirements
- Minimum of 5 years of experience in supporting and managing telephony and contact center technologies
- Strong technical skills with experience in system configuration, troubleshooting, and ongoing support
- Developer level experience with Genesys and NICE cloud-based contact center platforms
Benefits
- Great Places to Work certification
- Named Best Company for Women to Advance list by Parity.org
- Earned a perfect score on the Human Rights Campaign (HRC) Foundationās Corporate Equality Index (CEI)
