The Employee Relations Coordinator serves as a liaison between employees, supervisors, and the Human Resources department, supporting a positive and compliant work environment by assisting with employee relations matters, ensuring adherence to company policies and employment regulations, and facilitating communication between staff and HR.
Requirements
- Serve as a primary point of contact and liaison between employees, management, and Human Resources.
- Respond to employee inquiries regarding company policies, procedures, and workplace concerns.
- Support supervisors and managers in addressing employee relations matters while ensuring consistency with company policies and applicable labor laws.
- Coordinate and maintain documentation related to employee relations matters, including complaints, investigations, and resolutions.
- Maintain accurate and confidential employee records and documentation in accordance with company policies and record retention requirements.
- Assist with onboarding processes, including collecting and verifying required employment documentation and supporting the E-Verify employment eligibility verification process.
- Support HR initiatives such as employee engagement programs, training coordination, and internal communications.
- Provide assistance with timekeeping processes, attendance tracking, and workplace conduct standards.
- Assist with payroll processing by reviewing payroll reports, verifying data accuracy, and identifying discrepancies for resolution.
- Maintain accurate and up-to-date electronic personnel files.
- Assist with employee status changes including promotions, transfers, leaves of absence, and separations.
- Respond to basic employee inquiries regarding payroll, benefits, deductions, and HR policies.
- Escalate complex employee relations matters to HR leadership as appropriate.
- Support HR and payroll audits by ensuring employee records are complete and compliant with federal, state, and local regulations.
- Assist with benefits administration activities such as open enrollment and employee communications.
- Prepare routine HR reports and metrics (e.g., headcount, turnover) for HR management.
- Maintain strict confidentiality and professionalism when handling sensitive employee and company information.
- Perform other related duties as assigned to support Human Resources operations.