Account Manager - SJU Airport

The Account Manager will be tasked with maintaining customer records, ensuring client satisfaction, and promoting new business. The role involves building and managing new partnerships, adhering to Key Performance Indicators and Standard Operating Procedures, and requiring excellent communication, problem-solving abilities, and experience in travel-related fields.

Requirements

• Develop and maintain strong relationships with clients
• Collaborate with clients to identify opportunities for service enhancements
• Monitor client accounts, track performance metrics, and analyze data
• Resolve client inquiries, concerns, and issues promptly and professionally
• Ensure staff is meeting safety standards