Executive Account Manager

The Executive Account Manager is responsible for managing PJS clients, client trip logistics and operations, including coordinating and contingency planning all aspects of client trips while ensuring client satisfaction.

Requirements

• Manage the flight schedule by updating operators and facilitating internal communication as needed.
• Coordinate services for contracted trips for clients, including liaising with operators and vendors, arranging catering, transportation, and other necessary services as needed.
• Facilitate communication and assist with the processing of paperwork between ground transportation companies, destination management companies, hotels, resorts, and clients.
• Input and upkeep client information within CRM and trip management systems.
• Arrange airport procedures, including customs and immigration, vehicle ramp access, and landing requirements.
• Create Trip-coordination, trip briefs, manifests, and all associated paperwork.
• Source aircraft options, prepare proposals, and position options.
• Create and executive contingency plans for irregular operations.
• Negotiate pricing with vendors, including reconciling any unexpected charges as appropriate.