Operations Manager

The Operations Manager oversees all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies.

Requirements

• Manage the delivery of services for customer airlines and airports
• Ensure safety and security policies and procedures
• Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders
• Manage local Recruiting and Staffing initiatives
• Monitor performance and take action to correct any shortfalls
• Collaborate with Senior leadership operational gaps, irregularities and audits
• Guide and mentor the local team
• Investigate and report all accidents, incidents, and irregularities
• Ensure compliance with all local, state, and federal regulations and laws
• Promote and support workplace diversity initiatives
• Assist and/or lead startup operations across all lines of business
• Perform any additional duties as assigned by management