Front Office Supervisor
Princess Hotels & ResortsLocation not specified
Posted January 6, 2026
Full Time
About the Company
Princess Hotels & Resorts is a Spanish hotel chain founded in 1967 that specializes in holiday and urban properties located in top‑tier tourist destinations. With 19 hotels and 7,140 rooms, the company employs over 3,700 staff and ranks eighth in the Spanish market. Its board of directors comprises seasoned tourism professionals with extensive international experience, driving an entrepreneurial approach and advanced management practices. The chain’s distinctive value lies in its blend of heritage, a strong focus on high‑quality guest experiences, and a proven methodology for operating large hotels efficiently.
Job Description
The Front Office Supervisor plays a crucial role in ensuring the smooth operation of the front desk and guest services at the hotel, providing exceptional guest service and maintaining a welcoming and efficient check-in/check-out process.
Requirements
- High school diploma or equivalent
- Proven experience as a Front Desk Agent or similar role in the hospitality industry
- Strong customer service and problem-solving skills
- Excellent communication and interpersonal abilities
- Demonstrated leadership and supervisory skills
- Proficiency in using hotel property management systems and other relevant software
