Front Office Agent
Princess Hotels & ResortsLocation not specified
Posted January 6, 2026
Full Time
About the Company
Princess Hotels & Resorts is a Spanish hotel chain founded in 1967 that specializes in holiday and urban properties located in top‑tier tourist destinations. With 19 hotels and 7,140 rooms, the company employs over 3,700 staff and ranks eighth in the Spanish market. Its board of directors comprises seasoned tourism professionals with extensive international experience, driving an entrepreneurial approach and advanced management practices. The chain’s distinctive value lies in its blend of heritage, a strong focus on high‑quality guest experiences, and a proven methodology for operating large hotels efficiently.
Job Description
Front Office Agent will provide exceptional customer service, handle guest inquiries and requests, and ensure a seamless check-in and check-out process.
Requirements
- High school diploma or equivalent
- Previous experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in using hotel management software and basic computer applications
- Ability to handle stressful situations with composure and professionalism