Customer Service Representative

Role Overview

Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. This is a fully remote opportunity!

What You Will Do

Answer incoming calls and assist customers with their questions. Provide excellent service with a positive and understanding approach.

Why It Might Be a Fit

Great communication skills and a desire to help others. Opportunities for advancement in a friendly, business casual work environment.

Requirements

• U.S. citizenship
• Two forms of valid ID
• Ability to obtain and pass a VA government background check
• Great communication skills and a desire to help others
• Attention to detail and reliable flexibility to work solo and on a team
• Preferred 1 year of call center experience
• General office skills and knowledge of standard office computer equipment

Benefits

• Competitive pay: $21.65/hour
• Health and Wellness Benefit (up to 40 hours per week)
• Comprehensive health, dental, and vision
• Paid time off
• Paid sick time
• 11 paid holidays
• 401(k) with employer matching
• Tuition assistance
• Employee support programs
• Paid training
• All equipment provided