Customer Service Executive
PRISM+Kuala Lumpur, Malaysia
Posted March 13, 2026
Full Time
About the Company
PRISM+ expands into a smart home ecosystem in Singapore, offering TVs, monitors, and appliances.
Job Description
We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers, providing a WOW experience while managing different customer expectations.
Requirements
- Diploma/Degree holder or equivalent.
- At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multitask, organize, and prioritize work.
- Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
- Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
- Strong technical skills and ability to adapt to new technologies quickly.
Benefits
- 14 Days Annual Leave
- 1 Day Birthday Leave
- Annual outpatient benefit (Includes dental and optical benefits)
- Annual increment
- Performance bonus
- Free flow snacks and drinks