Solutions Engineer

We’re looking for a Solutions Engineer who will be the technical bridge between our sales, product, and customer success teams—owning the end-to-end onboarding and implementation experience for new enterprise clients.

Requirements

• 3+ years of experience in a sales engineering, solutions engineering, technical support, or similar role.
• Strong knowledge of ecommerce; Shopify ecosystem experience highly preferred.
• Success in customer-facing, revenue-driving roles.
• A “customer-first” mindset and passion for problem solving.
• Technical skills with frontend technologies (JavaScript, CSS, HTML) and the ability to build proof-of-concept integrations using APIs.
• Curiosity and attention to detail—you go deep until you understand how things really work.
• Comfort working across go-to-market, product, and engineering teams.
• Strong communication skills—you can explain complex technical ideas clearly and confidently in live conversations.
• Ability to stay calm under pressure and present equally well to executives and hands-on users.
• A self-starter who thrives in ambiguity and can figure out answers to complex or undocumented questions.

Benefits

• High autonomy with no career ceilings.
• Challenging and interesting work.
• Amazing colleagues.
• Competitive salary and equity.
• Work remotely.
• Covered health, dental, and vision insurance.
• Regular team events and off-sites.
• Unlimited PTO and generous paid parental leave.