Solutions Engineer

We’re looking for a Solutions Engineer who will be the technical bridge between our sales, product, and customer success teams, owning the end-to-end onboarding and implementation experience for new enterprise clients.

Requirements

• 3+ years of experience in a sales engineering, solutions engineering, technical support, or similar role
• Strong knowledge of ecommerce; Shopify ecosystem experience highly preferred
• Success in customer-facing, revenue-driving roles
• A “customer-first” mindset and passion for problem solving
• Technical skills with frontend technologies (JavaScript, CSS, HTML) and the ability to build proof-of-concept integrations using APIs
• Curiosity and attention to detail—you go deep until you understand how things really work
• Comfort working across go-to-market, product, and engineering teams
• Strong communication skills—you can explain complex technical ideas clearly and confidently in live conversations
• Ability to stay calm under pressure and present equally well to executives and hands-on users
• A self-starter who thrives in ambiguity and can figure out answers to complex or undocumented questions

Benefits

• High autonomy with no career ceilings
• Challenging and interesting work
• Amazing colleagues
• Competitive salary and equity
• Work remotely
• Covered health, dental, and vision insurance
• Regular team events and off-sites
• Unlimited PTO and generous paid parental leave