Customer Experience Executive
Probe CXMakati, Philippines
Posted February 18, 2026
Full Time
About the Company
Probe Group is a company that works with innovative minds to achieve great success and is dedicated to doing things better than the day before.
Job Description
Customer Experience Executive at Probe Group, responsible for providing excellent customer service to clients of Sky TV, handling phone calls, emails, and live chat support, and resolving customer complaints.
Requirements
- Excellent English Communication (Oral and Written)
- Experience on the phone, email, and live chat support
- Strong verbal and written communication and comprehension skills
- Good problem-solving and critical thinking skills
- Resourceful, able to multitask, and has a high attention to details
- Self-motivated and able to work independently and contribute to cross-functional and global teams
- Flexible and able to quickly adjust to frequent process and information changes
- Ability to work under pressure