Customer Service Agent

Join Probe Group as a Full-Time Critical Response Agent, providing accurate, timely, and easy-to-understand information to customers and stakeholders during critical times. Work in a fast-paced environment with a diverse range of contacts, and collaborate with peers to drive continuous improvement within our processes.

Requirements

• Be the first point of contact for fault and emergency calls
• Engage with customers and stakeholders through inbound and occasional outbound calls
• Process and manage customer service interactions across multiple channels
• Actively collaborate with peers to troubleshoot issues and drive continuous improvement

Benefits

• Financial & non-financial incentives
• Career Growth
• Health & Well-being
• Employee discounts
• Employee Referral Program