Operations Manager
Probe CXMakati, Philippines
Posted January 9, 2026
Full Time
About the Company
Probe Group is a company powered by passion, driven by curiosity, and enriched by a purpose to do it better.
Job Description
We're looking for an Operations Manager to lead and inspire a team to improve and exceed campaign key performance indicators. The successful candidate will be responsible for day-to-day operations, strategic processes, and partnering with Afterpay to meet objectives.
Requirements
- At least 2-3 years of OM experience
- Solid leadership and impeccable organizational and decision-making skills
- Excellent level of both oral and written communication skills
- Ability to build, sustain rapport and gain trust with the Client and other stakeholders
- Proven work experience as Operations Manager
- Adequate knowledge of organizational effectiveness and operations management
- Budget development and oversight experience
- Familiarity with business and financial principles and practices
- Working knowledge of budgets, forecasting and metrics
- Basic IT skills (databases, MS Office etc) and other pertinent call centre communication and operational tools
- Responsible for a wide spectrum duty and must be able to multitask with ease and proficiency
- Flexible with working days and potentially on-call to attend to urgent matters
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
