Web Hosting Administrator

Procom is searching for a Web Hosting Administrator for a contract opportunity in Tempe, AZ. The ideal candidate will have experience administering and engineering middleware infrastructure, providing level 3 and 4 support, and contributing to project team efforts.

Requirements

• Maintain operational readiness of middleware infrastructure in a 24x7 environment
• Provide level 3 and 4 support for middleware environment
• Contribute to project team efforts to ensure operational support requirements are implemented
• Maintain proactive view on performance of middleware platforms
• Conduct performance analysis and tune application to increase performance
• Respond to application outages
• Maintain version, patch and security levels in accordance with company direction
• Communicate technical and non-technical information to technical support groups, customer support centers, and end-users
• Document procedures, policies, and how-to documents to increase efficiency and meet business needs
• Execute change management processes in accordance with company standards
• Support 24/7 environment, including working off-shift hours and on-call rotation
• Experience scheduling 24/7 work rotations for a team
• ITIL Foundation or Certification a Plus

Benefits

• Contract opportunity
• 12+ months assignment length
• Normal shift of 1pm MST – 10pm MST