Procom is searching for a Web Hosting Administrator for a contract opportunity in Tempe, AZ. The ideal candidate will have experience administering and engineering middleware infrastructure, providing level 3 and 4 support, and contributing to project team efforts.
Requirements
- Maintain operational readiness of middleware infrastructure in a 24x7 environment
- Provide level 3 and 4 support for middleware environment
- Contribute to project team efforts to ensure operational support requirements are implemented
- Maintain proactive view on performance of middleware platforms
- Conduct performance analysis and tune application to increase performance
- Respond to application outages
- Maintain version, patch and security levels in accordance with company direction
- Communicate technical and non-technical information to technical support groups, customer support centers, and end-users
- Document procedures, policies, and how-to documents to increase efficiency and meet business needs
- Execute change management processes in accordance with company standards
- Support 24/7 environment, including working off-shift hours and on-call rotation
- Experience scheduling 24/7 work rotations for a team
- ITIL Foundation or Certification a Plus
Benefits
- Contract opportunity
- 12+ months assignment length
- Normal shift of 1pm MST – 10pm MST