Member Advisor (Account Manager)

Role Overview

As a Member Advisor, you will report to a Director or Sr. Manager and be responsible for ensuring that PA's Members are receiving outstanding support from PA and our network of supplier partners. You will own your portfolio of Member accounts, develop and execute plans to meet and exceed annual goals, and minimize Member attrition.

What You Will Do

You will develop and execute on plans to meet and exceed annual goals for organic growth and Member retention through PA programs. You will also identify and gain Member buy-in for programs and projects that deliver meaningful results while growing PA's wallet share.

Why It Might Be a Fit

You will have the opportunity to work in a collaborative, humble, and values-driven culture, and be part of a rapidly growing company with a strong private equity ownership. You will also have the chance to develop strong working relationships with Supplier representatives and have a deep knowledge of all PA programs.

Requirements

• Ability to project poise, confidence, and professional maturity
• Rigorous analytical skills
• Highly motivated, energetic, enthusiastic, committed, and inclusive team player
• Passionate about developing others and helping them achieve their goals
• Ability to exercise business judgement, communicate persuasively and generate insights to build trusting Member relationships
• Flexibility and ability to serve and address a wide range of Member types and manage multiple priorities
• Articulate and compelling verbal, written, and presentation skills
• Knowledge of MRO products and applications in manufacturing operations
• Undergraduate from a competitive program with strong academic results; Masters/MBA desirable

Benefits

• Competitive compensation package
• Company subsidized medical, dental and vision coverage
• Dollar for dollar 401(k) match up to 4% of your salary with immediate vesting
• Employee Assistance Program to support your wellbeing and mental health
• Free snacks and beverages on-site
• Brand new, state-of-the-art, tech-enabled work environment near the Battery (Home of the Atlanta Braves)
• Flexible/hybrid work culture