Embedded Patient Engagement Specialist (Munster, IN)

Profound Research is seeking an Embedded Patient Engagement Specialist to provide exceptional customer service and recruit patients for clinical trials. The successful candidate will have telecommunications/call center experience, comfortable with medical terminology, and basic data input skills.

Requirements

• Telecommunications/call center experience
• Telephone presence and elite customer service etiquette
• Comfortable with medical terminology
• Comfortable with basic data input: use of a computer to complete telephone logs and other data entry
• Sales experience

Benefits

• Competitive compensation
• Health insurance
• PTO
• Retirement plan
• Professional development support