Account Manager, SMB

Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity. The Account Manager, SMB will own location expansion, upsell/cross-sell, and support retention across a portfolio of small and mid-sized distributor accounts.

Requirements

• 2+ years of experience in a quota-carrying account management or expansion sales role in a SaaS organization
• Demonstrated ability to retain and grow a book of business through consultative relationship management and structured account planning
• Strong understanding of recurring revenue models and the commercial levers that drive growth and retention
• Experience managing a high-volume portfolio of SMB accounts with consistent pipeline hygiene and forecast accuracy
• Familiarity with HubSpot or similar CRM platforms
• Excellent communication skills (written, verbal, and presentation) with the ability to engage effectively at multiple levels of a customer organization

Benefits

• Competitive Compensation
• Equity Package
• Comprehensive Benefits
• Flexible PTO
• Continuous Growth