Field Service Technician / Mechanical Assembler

We are seeking a Field Service Technician to provide technical field support to our customers. The successful candidate will have excellent technical installation, start-up, and troubleshooting skills. The role involves performing installations, startups, and repairs of our automated unscrambling machinery at customer locations, as well as generating detailed service reports and engaging with customers to pursue aftermarket sales opportunities.

Requirements

• High School Diploma, Associate's Degree in related technical field (mechanical and electrical) preferred
• Strong mechanical and electrical background with custom machine start-up/repair/maintenance experience preferred
• Basic knowledge of Allen Bradley Programmable Logic Controllers
• Ability to read & understand engineering designs, including wiring schematics
• Proficient in Microsoft Office software for technical reports and training requirements
• Good communication and interpersonal skills and a strong customer service focus
• Good problem-solving skills and independent judgment
• Ability to conduct a high level training program with customer personnel on equipment
• Ability to work independently, maintain a positive attitude and work well with all levels of management and operators
• Willingness to travel up to 75% of the time, both domestic and internationally

Benefits

• Comprehensive medical/dental and well-being programs
• Life insurance
• Generous paid time off program
• Retirement savings plan with a company match