Customer Service Representitive
PromenadeSanta Monica, California, United States
Posted July 29, 2025
34000 - 40000 USD year
Full Time
About the Company
Promenade was founded as a business expansion of a fleet of industry-specific software platforms. Originally known as BloomNation, Promenade focuses in on specific problem areas within each business sector. Whether you are a local flower shop or a pizzeria, Promenade is here to help you get your business online and reach your customers. With cutting edge technology, we can bring your business directly to people's phones, tablets, and computer screens.
Job Description
BloomNation.com is seeking a Customer Service Representative to join their team, providing top-notch support to customers and floral partners via phone and email.
Requirements
- Friendly, efficient, and accurate Tier 1 support to customers and floral partners via phone and email
- Ability to listen to customer inquiries, diagnose issues, and provide helpful solutions
- Exceptional communication skills to clearly and effectively communicate with customers and partners
Benefits
- Backed by premier industry investors such as Andreessen Horowitz, Spark Capital, and Crunch Fund
- Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”
- Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica
