Head of GTM Operations
PromiseSan Francisco, California, United States
Posted October 2, 2025
Full Time
About the Company
Promise is a financial services technology company that provides a modern payment platform for government, transforming the process of paying down debt into an easy, mobile-friendly experience. With a team of experts from companies like Palantir and Stripe, Promise offers various payment methods in multiple languages and supports customizable payment plans. The company's 24/7 support helps residents pay off their debts faster, benefiting both the government and the community.
Job Description
Promise is a FinTech company that builds technology to simplify access to financial assistance for government agencies and utilities. They are hiring a Head of GTM Operations to establish operational systems and processes for sales, marketing, customer success, and revenue growth, contributing to a high-growth environment and impacting millions of people's access to essential services. The role involves overseeing pipeline management, pricing, and rollout, and fosters strategic thinking and collaboration with multiple teams.
Requirements
- 8+ years of experience in revenue operations, GTM operations, or related roles in B2B SaaS or regulated industries.
- Proven success building GTM Ops functions from early stage through scale.
- Deep understanding of sales, marketing, and CS motions.
- Expertise with CRM and GTM tooling (HubSpot, Salesforce, marketing automation, reporting tools).
- Strong analytical skills and data tracking.
- Experience running Deal Desk and RFP processes.
- Comfortable collaborating with executives and cross-functional teams.
- Strong communication skills.
Benefits
- Equity for All
- 100% Paid Health Coverage
- Hybrid Work
