Sr. Customer Success Manager - Government

Propelus simplifies workforce compliance management across healthcare. The Senior Customer Success Manager (Government) is a strategic role designed for an expert navigator of the public sector. Success is defined by how effectively our technology supports the mission-critical mandates of public safety and professional integrity.

Requirements

• SaaS Government Expertise: 5+ years of B2B SaaS Customer Success or Account Management experience specifically managing government, regulatory, or public health accounts.
• Direct experience with healthcare compliance, state departments of health, or professional licensing is strongly preferred.
• Exceptional ability to communicate with non-technical government leaders.

Benefits

• Professional development allowance
• Flexibility for balancing work with the rest of life and ample PTO
• 401K with company matching
• Health insurance options for medical, dental, and vision coverage
• Lifestyle Spending Account (LSA)
• Paid time off for volunteering, birthday, and becoming a new parent
• Life insurance policy