Solutions Specialist

Propio Language Services is a provider of high-quality interpretation, translation, and localization services. The Solutions Specialist role focuses on implementing client configuration tickets, troubleshooting production issues, and collaborating with clients and internal departments to design and deliver optimal solutions.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field, OR equivalent experience in a similar role
• Demonstrated experience in technical configurations and client-facing roles
• Strong problem-solving skills, with a proactive approach to troubleshooting and issue resolution
• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences
• Familiarity with Salesforce, APIs, and data integration platforms is a plus
• Strong analytical skills and the ability to identify areas of improvement and innovation within systems and processes