Technical Account Manager

We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base, guiding customers through onboarding, adoption, and ongoing value realization.

Requirements

• 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS
• Experience working with enterprise customers and managing a portfolio of accounts
• Strong understanding of cybersecurity, risk management, GRC or TPRM domains
• Proven ability to build relationships with both technical users and executive stakeholders
• Analytical mindset with the ability to translate data into actionable insights
• Experience managing customer lifecycles, including renewals and expansion
• Excellent communication, organization, and problem-solving skills
• A proactive, ownership-driven approach in a dynamic environment

Benefits

• Career growth opportunities
• Comprehensive benefits package
• Competitive salary
• Work-life balance
• Opportunities to work with a high-growth company