Operations and Customer Service Specialist
PROVENRiyadh, Riyadh Region, Saudi Arabia
Posted April 11, 2026
Full Time
About the Company
Proven, founded in 2009, is a premier outsourcing and professional employer organization headquartered in Riyadh that serves businesses across the GCC and beyond. The company offers a comprehensive suite of services—including PEO, shared services, bookkeeping, accounting, HR and payroll outsourcing, recruitment, management consulting, corporate immigration, and business process outsourcing—to streamline operations and unlock value for clients. Leveraging a distributed team model, Proven combines deep regional expertise with global talent pools, delivering zero‑disruption, fully accountable support that enables partners to focus on core growth. Its integrated, single‑stop service approach and commitment to continuous innovation set Proven apart as a trusted partner for enterprises seeking efficient, scalable business solutions.
Job Description
An Operations and Customer Service Specialist is responsible for the perfect execution of shipments in their area of responsibility, supporting customers, sales, and network with outstanding support and guidance.
Requirements
- Bachelor’s Degree in a relevant discipline
- Extensive knowledge of ocean and air import / export procedures
- Prior experience in a freight forwarding company is mandatory
- Good administrative and communication skills
- Good time management and problem solving skills
- Results-driven professional with strong attention to detail
