Customer Service Representative

Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the world. We specialize in defrosting, grinding, mixing, separating, forming, and slicing equipment, offering leading brands and solutions across diverse applications. Our company culture is built on collaboration, continuous improvement, and a commitment to excellence.

Requirements

• Retain and grow aftermarket business by promoting Provisur products, services, and value
• Visit customers to assess satisfaction, analyze sales trends, and uncover growth opportunities
• Manage key and target accounts, focusing on parts, tooling, and rebuilds
• Track competitor activity and monitor aftermarket sales forecasts
• Present proposals for repair parts and equipment conversions, and ensure timely follow-through
• Sell maintenance agreements to meet annual sales targets
• Prepare and submit call reports, participate in meetings, and manage an individual expense budget

Benefits

• Healthy work/life balance
• Cross-training, ongoing skill development, and continuing education assistance
• A robust benefits package with great health, dental, vision, and life insurance, employee referral bonuses, and even pet insurance!
• A remote work policy and ample paid time off (PTO)
• Retirement savings (401k) opportunities
• Matching gifts on charitable contributions