Policy Services Officer – Maturity

Prudential is looking for a Policy Services Officer to work on processing Policy Services requests from customers and driving process improvements. The role involves working with internal stakeholders and technology teams to implement improvement initiatives and ensuring a seamless experience for customers and Financial Consultants.

Requirements

• Customer-oriented with good interpersonal and communication skills
• Meticulous with ability to process requests with accuracy and meet service standards
• Problem solving skills
• Proficient in MS Office
• Digital mindset with ability to appreciate and apply digital tools to processes for efficiency

Benefits

• Opportunity to work in a diverse and inclusive environment
• Competitive salary and benefits package
• Chance to develop skills and career ambitions