Policy Services Officer – Minor Alteration (1 Year Contract)

In this role, you will be working on processing Policy Services requests from customers on a day-to-day basis. You will also work on projects relating to the area of work. You will report to a Team Lead within Policy Services team and ensure a timely and seamless experience provided to our Financial Consultants and customers.

Requirements

• Keen learner and able to work independently
• Customer-oriented, with good interpersonal and communication skills
• Meticulous, able to process requests with accuracy and meet service standards
• Problem solving skills
• Proficient in MS Office
• Possesses a digital mindset. Able to appreciate and apply digital tools to processes for efficiency
• Knowledge on Life, ILP and term insurance plans will be added advantage

Benefits

• Diverse and inclusive workplace
• Opportunities for career growth and development
• Reasonable adjustments to support people with individual physical or mental health requirements