Technical Support Representative
PTCXi'an, China
Posted April 14, 2026
Full Time
About the Company
PTC is a global company with a team of nearly 7,000, aiming to create opportunities for its employees to explore, learn, and grow.
Job Description
PTC is looking for a Technical Support Representative to handle toll-free live calls from Chinese, Korean, and Japanese customers, deliver e-Support services, and collaborate with various teams to ensure customers receive the appropriate level of service.
Requirements
- Bachelor's Degree
- Exceptional Customer Service
- Ability to quickly learn software, app, AI tools
- Fluent written and verbal communication skills in Chinese, Japanese, Korean and English
Benefits
- We don't know