Purdue IT Student Technical Representative - Student Clerical

Provide customer support for technical questions while working at Purdue IT Learning Spaces help desks. Coordinate the opening, daily operations, and closing of computer labs. Maintain computers and printers along with lab peripherals.

Requirements

• Assist customers with technical questions
• Create Team Dynamix (TDX) support tickets for customer issues or requests
• Keep stations clean, printers stocked with paper, and staplers filled and unjammed
• Monitor computer and printer statuses
• Inventory support for printer paper, peripherals, and cleaning supplies
• Perform assigned TIC (Technology in Classroom) instructor station checks

Benefits

• Paid orientation and training
• Further promotion opportunities available