Senior Customer Support Engineer (India-Based Candidates Only)

We're looking for a hands-on Customer Support Engineer who is eager to work closely with customers and solve complex technical issues in a fast-paced AI infrastructure startup.

Requirements

• Strong experience in a customer-facing support or infrastructure role
• Proficiency in Python or similar language
• Good understanding of Kubernetes and managing workloads
• Experience with cloud environments (AWS, GCP, or Azure)
• Excellent communication and collaboration skills across technical and non-technical audiences
• Familiarity with vector databases or similar search technologies
• A proactive, problem-solving mindset and willingness to take ownership

Benefits

• Competitive salary
• Additional perks
• Flexible working hours
• Async-friendly culture
• Regular team offsites and virtual events
• Hardware budget