Product Support Specialist, New Innovations

QGenda is seeking a Product Support Specialist to enable healthcare providers to focus on patient care. The role involves engaging with customers and prospects to support technical needs, serving as a technical expert for assigned product lines, and working closely with various departments to drive product design, development, marketing, and launch processes.

Requirements

• Strong business acumen, tact, discretion, strong work ethic, integrity, judgment and positive attitude.
• Proactive self-directed attitude with effective time management skills.
• Proven ability to adapt communication style toward different audiences.
• Proven ability to anticipate and effectively deal with a variety of personalities and culture backgrounds across the team and customer-base.
• Consistent supportive teamwork habits.
• Quick learner who can adapt to a highly interactive environment.
• Strong communication skills both over the phone and in person.

Benefits

• Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
• Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
• Paid parental leave for birth, adoption or permanent placement
• 401(k) with company match
• Options to work in a hybrid-working model or remotely from home, depending on the position
• Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more