Client Success
QsicUnited States
Posted April 3, 2026
140000 - 175000 USD
Full Time
About the Company
QSIC leverages AI and machine learning to transform retailers' in-store experiences. By enhancing atmosphere, automating processes, and providing analytics, QSIC empowers businesses to maximize results. Their unique blend of enterprise solutions, music streaming, and commercial music supply sets them apart in the retail and B2B SaaS sectors.
Job Description
QSIC is seeking a Client Success Lead to manage and grow a portfolio of key retailer partnerships in the United States. The role requires a balance of strategic thinking and hands-on execution, driving performance, retention, and revenue growth through strong client leadership and operational excellence.
Requirements
- 6â10+ years of experience in client success, account management, or customer-facing roles within retail media, advertising, SaaS, or related industries.
- Proven track record of managing and growing high-value client relationships with measurable revenue impact.
- Strong commercial acumen with experience owning or influencing revenue targets, renewals, and upsell strategies.
- Experience working with retailers or within retail media networks strongly preferred.
- Excellent communication and presentation skills, with the ability to engage senior stakeholders.
- Highly organized and able to manage multiple priorities in a fast-paced environment.
- Collaborative, solutions-oriented mindset with strong cross-functional leadership skills.
- Bachelorâs degree required; advanced degree a plus.
Benefits
- Market-based approach to pay
- USD $140k - $175k base salary
- 401k Matching
- Retirement Plan
