Customer Success Manager
QTS Data CentersAshburn, VA
Posted March 23, 2026
Full Time
About the Company
QTS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.
Job Description
The Customer Success Manager is the primary point of contact for a portfolio of top customers, managing all aspects of their hosted environment and working with technical engineering staff, senior management, and executives across the customer's organization.
Requirements
- Manage a portfolio of customers throughout various stages of the customer lifecycle
- Understand and translate customer business requirements and goals to applicable groups
- Proactively facilitate the management of customer expectations during their lifecycle and measurement of key milestones to assure their success
Benefits
- Medical
- Dental
- Vision
- Life
- Disability insurance
- 401(k) retirement plan
- Flexible spending and HSA accounts
- Paid holidays
- Paid time off
- Paid volunteer days
- Employee assistance program
- Tuition assistance
- Parental leave
- Military leave assistance
- QTS scholarship for dependents
- Wellness program
