Customer Service Representative

Role Overview

We are looking for a Customer Service Representative to join our Customer Service Team, providing customer service support for Hungary. The role involves operating the JDE system, receiving and handling orders, and collaborating with logistics and finance teams.

What You Will Do

The main responsibilities include operating the JDE system, receiving and handling orders, monitoring order status, and communicating updates or delays to customers. You will also collaborate with logistics, planning, production plants, and finance teams to resolve order or delivery issues.

Why It Might Be a Fit

This role is suitable for someone with 2 years of customer service experience, advanced English skills, and the ability to work independently. You will have opportunities for development and training, as well as a rich package of development programs and access to an online training platform.

Requirements

• Customer Service 2 years of experience – any field
• English advanced in writing and speaking
• JDE ERP - nice to have
• Ability to work independently
• Good communication skills

Benefits

• Stable employment based on an employment contract
• Hybrid work model (office in Gödöllő)
• Laptop and business phone
• Opportunity to participate in volunteer initiatives - 2 additional days off for volunteering
• A rich package of development programs: Wellbeing, Sustainability, DEI and Women Inclusion
• Access to QH University - an online training platform for everyone levels of seniority