Customer Success Manager, SMB
QualiaAustin, Texas, United States
Posted February 25, 2026
Full Time
About the Company
Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience into a simple, secure, and enjoyable process.
Job Description
We're looking for a seasoned Customer Success Manager to grow our relationships with our SMB level clients and help them achieve their business goals in partnership with Qualia.
Requirements
- Significant experience in SMB and strategic account management or direct sales
- Experience owning, delighting, and growing top accounts
- Ability to drive revenue from top accounts through a consultative, relationship-driven sales approach
- Experience with Salesforce preferred
- Ability to get into the weeds and solve problems independently
- Strong team player, but still a self-starter
- Thrives in a multi-tasking environment and can adjust priorities on-the-fly
- Technically fluent
Benefits
- Comprehensive health plans
- 401k program
- Commuter benefits
- Professional development
- Parental leave
- Flexible time off policy
