Customer Success Manager, Enterprise

At Qualia, we're building the leading B2B real estate technology that transforms the home buying and selling experience. We're looking for a seasoned Customer Success Manager to grow our relationships with enterprise-level clients.

Requirements

• 3+ years of experience in Customer Success Management (CSM), or comparable experience within the Title & Escrow industry, ideally with hands-on exposure to Qualia
• Significant experience in enterprise and strategic account management or direct sales
• Ability to drive revenue from top accounts through a consultative, relationship-driven sales approach
• Experience owning, delighting, and growing top accounts
• Ability to get into the weeds and solve problems independently

Benefits

• Comprehensive health plans
• 401k program
• Commuter benefits
• Professional development
• Parental leave
• Flexible time off policy