Customer Support Representative
QualiaAustin, Texas, United States
Posted January 26, 2026
Full Time
About the Company
Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly.
Job Description
At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process.
Requirements
- Field inbound customer communications to provide prompt responses to user questions
- Maintain up-to-date product knowledge and understanding of support and engineering processes
- Achieve key performance metrics related to quality, productivity, responsiveness, and customer experience
Benefits
- Comprehensive health plans
- 401k program
- Commuter benefits
- Professional development
- Parental leave
- Flexible time off policy
