SMB Growth Manager
QualiaAustin, Texas, United States
Posted November 17, 2025
Full Time
About the Company
Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly.
Job Description
We seek a Growth Manager to join our team as we continue to serve as a key partner in developing the expansion and retention strategies for the SMB companies in our current install base. You will have the opportunity to work closely with various teams throughout the company and develop partnerships with important players in the real estate space.
Requirements
- Drive revenue growth by managing the entire renewal process and identifying upsell opportunities within existing customer accounts
- Achieve monthly revenue targets for renewals and upsell/cross-sell
- Proactively identify at-risk accounts and implement strategies to mitigate churn, including providing tailored product solutions and offering exceptional customer support
- Work on highly visible projects that will require you to collaborate (both internally and externally) with multiple teams to execute successfully
- Understand Qualia’s suite of digital real estate products and leverage that knowledge to benefit our customers
- Prepare go-to-market strategies for SMB Accounts
- Develop & execute continuous, client-based communications to monitor success, adoption, and satisfaction of Qualia’s products and services
- Align with both internal and external product teams to implement Qualia’s products
Benefits
- Comprehensive health plans
- 401k program
- Commuter benefits
- Professional development
- Parental leave
- Flexible time off policy
