IT Support Analyst

Role Overview

Quanta Power Solutions is seeking an IT Support Analyst to provide technical support and maintain information technology systems that support corporate operations and field-based power generation projects.

What You Will Do

Provide technical support for hardware, software, network, and connectivity issues, install and maintain desktops, laptops, and other equipment, and support operational technology (OT) systems.

Why It Might Be a Fit

0–2 years of experience in IT support, strong working knowledge of Microsoft Windows operating systems, and excellent communication and customer service skills.

Requirements

• 0–2 years of experience in IT support, help desk, desktop support, or a related technical support role
• Strong working knowledge of Microsoft Windows operating systems and Microsoft 365 applications
• Experience administering user accounts and permissions within Active Directory
• Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPNs, routers, switches, and wireless networking
• Strong troubleshooting and problem-solving abilities in both office and field environments
• Excellent communication and customer service skills with the ability to support technical and non-technical users
• Ability to prioritize multiple tasks and work independently in a fast-paced environment

Benefits

• Competitive Compensation
• Weekly Pay
• 401(k) Retirement Plan
• Holiday Pay
• Paid Time Off (PTO)
• Comprehensive Health Coverage
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development Opportunities
• Tuition Assistance
• Employee Discount Program