Customer Service Associate – Polish Speaking

Quantanite is a global outsourcing partner delivering exceptional customer experience and back-office solutions. We are looking for a proactive, empathetic, and Polish-speaking Customer Service Associate to support our clients in delivering exceptional service to their customers.

Requirements

• Full professional fluency in Polish and working proficiency in English
• At least 1 year of customer service experience (preferably within a contact centre or BPO environment)
• High school diploma required; further education is advantageous
• Comfortable using CRM systems and digital communication tools
• Empathy, resilience under pressure, strong communication skills, attention to detail, and ability to work independently in a remote setting
• Willingness to work on a rotational shift basis including evenings and weekends, depending on business needs
• Right to Work in Poland/Bulgaria essential

Benefits

• Remote Work
• Comprehensive Training
• Career Growth
• Culture: A people-first environment that values diversity, collaboration, and purpose-driven work