Operations Manager

The Operations Manager is responsible for directing and coordinating activities of terminal employees to provide cost effective, timely, quality service to customers. Investigate customer complaints and resolve problems, interview and select personnel, and enforce company policies and procedures.

Requirements

• Assist in the directing and coordinating activities of terminal employees
• Investigate customer complaints and resolve problems
• Interview, select, train, and assign new personnel
• Enforce compliance of all company policies and procedures
• Review and analyze expenditure, financial and operations reports
• Provide for the necessary planning, organization, direction, coordination and control in the administration of daily shipping, receiving, maintenance and all other operational activities
• Assist in establishing measurable Quality goals for the facility
• Identify operations goals and perform activities necessary to achieve stated goals and objectives
• Ensure the continued growth and success of the business
• Provide ongoing management support for all assigned personnel
• Assist in the development and implementation of training programs
• Maintain all appropriate records and assure their accuracy
• Assist in the oversight and direction of all terminal activities
• Help ensure that equipment usage and maintenance records are maintained
• Aid in controlling expenses of the terminal within budgeted guidelines

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance